Department of Communication & Theatre Arts
Old Dominion University
Gray Lyden
They/Them
Gray Lyden is an LGBTQIA+ Organizer in the Hampton Roads area. They currently work with the Women's and Gender Equity Center on campus as an admin personnel and m-pulse volunteer coordinator, the Women & Gender Studies department as a brand ambassador, an intern at the LGBT Lifecenter, President of the ODU Sexuality and Gender Alliance, and is on the event committee for Calos Coalition in Virginia Beach. They want to one day start their own LGBTQ+ non-profit. Gray hopes to attend DePaul University in Fall 2025 and eventually receive a masters in Women & Gender Studies.
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Gray is currently conducting research on LGBTQ+ student-led organizations at Old Dominion University from 1968 to the present day. They are always accepting information from anyone who was involved with those organizations at any point in history.
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Pre-Travel Analysis
Starbucks is a large corporation based out of Seattle, Washington. Their first coffee shop opened on March 30th, 1971, in the Pike Place district in Seattle, Washington. They have over 20,000 stores. It is a coffee company that serves fancy coffee drinks such as frappuccinos, mochas, and other drinks. Their logo is of a siren, and they were inspired by a character in moby-dick named Starbo, which was how they got their name. They expanded over the years but stayed loyal to the inclusive environment created in their original store. It is currently facing controversy for its funding of Israel’s government, which is actively killing Palestinians, which is causing massive boycotts. However, they have a history of being inclusive and accepting of diversity. Starbucks states,” [they] are rooted in [their] mission to nurture the limitless possibilities of human connection. [They] are committed to creating environments where everyone is welcome and belongs” (Starbucks, 2024). This definition seems to describe inclusivity rather than diversity. They acknowledge that they attempt to be inclusive of all but do not discuss diversity very much. What is fascinating is that the photo on the Inclusion and Diversity Initiatives page contains three white women, two who appear to be a lesbian couple and one who is just smiling separately. That does not show the best representation of diversity, as it is only minority groups highlighted, lesbians and women. Their photo lacks diversity.
Starbucks' mission states,” With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection” (Starbucks, 2024). Starbucks lists its employee resource groups including Armed Forces Network, Black Network, Disability Advocacy Network, Hora Del Cafe Network, Indian Network, Indigenous Network, Interfaith Network, Next Leaders Network, Pan-Asian Network, Sustainability Network, Pride Network, Refugee & Immigrant Network, and Women’s Impact Network. Surprisingly, their first Employee Resource group was the Pride Network, founded in 1996 (Starbucks, 2020). Their partnership funds mentorship programs, pay equity, and a fifteen-course anti-bias curriculum. They prioritize diversity in hiring. They have financial compensation for the executives who work on behalf of the employee resource groups. It was funded with $100M to enhance racial equity and environmental resilience (Starbucks, 2024). They provide grants to impacted youth and towards Feeding America. They have a goal of improving diversity in advertisements. It seems to portray its LGBTQ+ workers in a positive light. A recent commercial that Starbucks ran in India highlighted a transgender woman getting her father to accept her over a cup of coffee at Starbucks (NBC News, 2023). They seem pretty willing to highlight LGBTQ+ people in a positive light in commercials, and some stores even decorate for Pride Month in June. They seem to focus more on customers' acceptance in commercials; however, almost every Starbucks I have gone into has had someone wearing either a pronoun pin or some sort of rainbow pin on their hat, meaning the workplace is somewhere they can feel comfortable expressing themselves.
Starbucks was sued in early January 2024 for human rights violations at their coffee bean farms in Brazil. According to the case against them, they have been paying farms that mistreat their employees for their coffee beans and are fully aware of that, yet they advertise their coffee as “100% ethical” (NBC News, 2024). There are cases of human rights and labor abuse reported at their coffee and tea farms in Guatemala, Brazil, and Kenya. Since learning this, Starbucks claims they have taken corrective action to fix these issues. (NBC News, 2024). It is too early to tell if they have taken such actions in only a month and a half since the reports were made. I would be willing to work for Starbucks. They actively pay above minimum wage in every state and have good benefits for their employees, such as health insurance, 401(k), paid time off, parental leave, education at Arizona State University, commuter benefits, assistance in a financial crisis, a Spotify premium account, access to emergency backup daycares in the area, and many more benefits (Starbucks). While I disagree with their stance when it comes to the Israel-Palestine genocide, they seem reasonable to work for. I would not be willing to spend my money at a place that funds genocide, but working for Starbucks is taking their money and putting it in my pocket. They are one of the least corrupt corporations in the United States of America; however, they still value money above all else.
Peer Engagement
Recording with Gray and Quinn
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Post-Travel Reflection
Because of the trip to Seattle, I became much more conscious of homelessness than before traveling to Seattle, Washington. I knew homelessness was a problem in the United States; I just had never seen it to the extent that it exists in Seattle. It was quite emotionally shocking and something I had a hard time adjusting to seeing day-to-day. In Norfolk, I’d maybe see one homeless person on a corner of a street begging for food, while in Seattle, I probably saw well over 200 homeless people a day. I had never seen someone physically pick through a trash can, grab half-finished food, and eat it. It was definitely shocking and made me realize how serious the homelessness problem is, especially as many of the homeless people in Seattle seemed to be struggling with extremely bad mental health.
This helped me affirm my values, especially that the homeless population needs to be supported and helped. I think I saw that the general population of Seattle seems to disregard the homeless population. However, Seattle organizations seemed to value diversity, equity, and inclusion, or DEI. KING 5 seemed to value ethical and culturally sensitive journalism, which I think is a valuable skill.
Overall, Seattle seemed to be rainbow-washed. Every business seemed to hang a pride flag in their window. It seemed almost fake, which made me suspect that Seattle performs rainbow capitalism to an extreme. KING 5 seemed to provide news stories about the LGBTQ+ community, while Microsoft seemed to just rainbow-wash some of their merchandise in the Microsoft store. Even the stores in Pike Place seemed to make rainbow versions of their merchandise to appeal to LGBTQ+ customers. I think at first appearance, especially coming from the South where there is minimal public representation of the LGBTQ+ community, it was extremely positive, but over the duration of the trip, I began to see it as problematic as it seemed to be done without much thought outside of capitalistic goals. It was just a beneficial financial decision rather than a deep, meaningful decision by most stores.
I think my idea of diversity didn’t change. I’ve always been conscious of fake diversity or tokenism, such as diversity-hires and intentionally putting people of color in advertisements to fake inclusion and diversity through advertising. I think I just saw an LGBTQ+ version of that in Seattle. I did realize certain minorities aren’t getting represented when people are discussing diversity, such as the elderly and homeless population. I saw LGBTQ+ supported somewhat. There was definitely a normalization of LGBTQ+ people, and while that has some benefits. It can also erase the struggles someone experiences being a part of the LGBTQ+ community.